Welcome to Awami. By making a payment for our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Payment Methods
We accept payments through various methods, including:
- Credit/Debit Cards
- Bank Transfers
- Online Payment Gateways
- Other methods as specified on our website
All payments must be made in [currency] unless otherwise specified.
2. Payment Confirmation
Upon successful payment, you will receive an electronic confirmation via email or SMS. If you do not receive confirmation, please contact our support team immediately.
3. Refund and Cancellation Policy
- Refunds: Refunds are processed only in cases where services cannot be rendered due to unforeseen circumstances. Refund requests must be submitted in writing to our support team.
- Cancellations: Any cancellation requests must be made before the service commences. Cancellation charges may apply depending on the nature of the service.
- Non-Refundable Payments: Certain payments, such as government fees, third-party charges, and administrative costs, are non-refundable.
4. Late Payments and Penalties
If payments are not received by the due date, Awami reserves the right to:
- Charge late payment fees.
- Suspend or terminate services until full payment is received.
- Take legal action for unpaid dues.
5. Pricing and Changes
We reserve the right to modify service prices at any time without prior notice. Any price changes will apply to future transactions only.
6. Security and Fraud Prevention
To protect your transactions, we use secure payment gateways and encryption technologies. Awami is not responsible for any unauthorized transactions due to third-party breaches.
7. Disputes and Chargebacks
If you believe there is an error in the payment, you must notify us within 7 days. Chargebacks without prior communication may result in service suspension.
8. Contact Information
For any payment-related queries, please contact us at:
Email: connect@awami.ae
Phone Number :+971 52 147 1003
Dubai, UAE
Awami.ae reserves the right to update these terms at any time. Please review this page periodically for changes.